FAQ'S
What is a Paint and Sip?
We paint iconic scenes of Puerto Rico and the Caribbean, while we sip on time! Your ticket includes Frozen margaritas and Pina Colada for 2-hour paint class with a dynamic instructor and art materials. All you have to do is show up ready to have fun and create a lasting memory. No artistic experience is necessary for everyone to take home a work of art!
How do you know what your painting?
Unlike other paint-n-sip experiences where you and hundreds of other people are creating the same painting week after week, our talented instructors create new pieces inspired by Puerto Rico’s rich history and culture. Know that each painting is beginner friendly, creative and fun to complete! For this reason, the painting for each class is not shown on our website in advance but you can view some samples on our social media.
What do I need to Enter a Paint and Sip class?
Bring your ID! To check in, you’ll need a valid, physical government issued ID), along with proof of purchase, holder’s credit card used to make the reservation. Must sign and date a waiver.
Do you have a minimum amount of guest to host a class?
Classes must have a minimum of 5 guests registered. Although rare, in the event we do NOT have enough guests registered for the class, we must cancel the class. We will contact all guests who are signed up for the class to inform them of the cancellation and issue a full refund. You can help prevent your class being cancelled by getting more friends to sign up with you!
How do I sign up for a public event?
It’s simple Click on our Book Now button, choose the day and time you want, and pay online. It’s that easy.
Can I come to an event without reserving a seat in advance?
Sure! But we recommend signing up in advance to ensure you have a saved seat. If our class is sold out, we won’t have a seat for you and we’ll feel bad!
What forms of payment do you accept?
All major credit cards. Sorry NO cash unless it’s for tips. Our artists feel the love when you tip them in cash.
How long do we sip and paint for?
Don’t rush your sipping or your masterpiece. Each class is 2 hours long.
Can kids come?
Classes are ideal for ages 8 and up, 18 and over to drink alcohol. Please bring soft drinks for younger children.
Do you serve drinks?
Yes, we have Frozen Margarita and Pina Colada unlimited while you paint. We currently do not direct sell alcohol to guest before or after our paint sessions.
Do you serve food?
No. But our friendly neighboring restaurant The Cave, should be available before and in many case after the event. Please note we are not associated with The Cave.
What should I wear?
We will provide aprons-BUT we recommend that you wear clothing that you don’t mind getting paint on incase any accidents occur.
What if I am running late?
You may still attend the session; however, the session starts promptly at the scheduled time you signed up for. This may result in an incomplete painting. Please be advised, we do not offer a refund or a reschedule in the event you are late for your session.
What is your cancellation policy for public events?
We require a 48 hrs notice to provide you a full refund. There is a $10.00 booking fee for all Customer cancelled reservations. Event cancellations made with less than 48 hours notice will be subject to a 50% cancellation fee. Cancellations made with less than 2 hours’ notice, shall not be subject to any refund amount or credit. SJS&P will not refund moneys in case of missed reservations, or cancellations made after class time. Late arrivals: SJS&P will allow a 15 minute time grace period for Customer and the Event Attendees to arrive at the Event. After this grace period, SJS&P reserves the right to either provide or refuse the service, depending on the arrival time, at the discretion of the Manager in charge. Any and all claims regarding cancellations or refunds must be addressed to: paintandsippr@gmail.com. SJS&P on site staff does not handle refunds or money. Please allow 24 hours for a response and 7-10 business days for your allotted refund amount. In the event of a power outage, Act of God, or other unforeseen situation not caused by the Customer, and that prevents SJS&P from carry-ing out the Event, SJS&P will make all reasonable efforts to re-schedule with no additional charge to the Customer, or will provide a full-refund.
